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ASCII: The Value in Community, Channel, May 3, 2012 by Trevor DiGirolamo

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Every solution provider wants to be the “trusted technology adviser” for their clients and meet every technology need. There are challenges to achieving that role, however: What do you do when the client asks you about the best vendor for an area that is outside your realm of expertise? What if you’re not authorized for the product your client needs? What do you do when your client needs an answer quickly but you need to do some research? Read more….