Recent News & Press Coverage

Our members help us generate news and fuel meaningful engagement with industry press on a daily basis. The ASCII ‘In The News’ page highlights recent ASCII wins on both the company and member fronts. Make sure to check back here frequently to get access to all the latest developments and community insights.

ASCII Resident Expert Article: Creating Five-Star Customer Service, Channel Insider, March 31, 2011, by John Hlavac

Posted on

Are you making the most of every customer moment? Here’s how you can evaluate your customer service and do what it takes to get five-star ratings. Read More….