Recent News & Press Coverage
Stay informed with official news and updates from The ASCII Group. This section features company announcements, strategic initiatives, and industry coverage that reflect our continued commitment to the MSP community and the broader IT channel. Press inquiries: Contact alysia@ascii.com
The ASCII Group Unveils New Website and Member Portal to Support the Evolving MSP Community
Washington, D.C. – July 17, 2025 – The ASCII Group, North America’s original vendor-neutral community for Managed Service Providers (MSPs), has launched a redesigned corporate website and a new member portal, delivering a more connected and engaging experience for today’s MSPs.
These updates reflect a broader initiative to elevate the ASCII experience—streamlining access to programs, enhancing peer collaboration, and building on the vision of ASCII’s late founder, Alan Weinberger, who championed the power of community in the IT channel.
The new website features improved navigation, refreshed content, and a clearer representation of ASCII’s vendor-neutral position in the market. It also provides easier access to information on member benefits, industry events, and peer programs.
“The new site is a true reflection of the community we serve,” said Jerry Koutavas, CEO of The ASCII Group. “It reinforces our commitment to helping MSPs grow and stay competitive, while better showcasing the breadth and depth of what ASCII offers.”
Earlier this year, ASCII also introduced its member benefit portal—a centralized platform for real-time community engagement. Built to support meaningful peer interaction, the portal enables members to submit subcontracting requests, exchange vendor recommendations, explore acquisition opportunities, and offer or receive support during service disruptions or emergencies.
“The member portal brings to light what has always existed within our community—MSPs supporting each other in practical, business-focused ways,” added Koutavas. “By formalizing that collaboration, we’ve made it easier for members to connect, share, and solve challenges together.”
Both the website and portal were developed with direct input from ASCII members and are part of the organization’s ongoing effort to remain the most accessible, trusted, and community-driven resource for MSPs in the channel.
About The ASCII Group, Inc.
Founded in 1984, The ASCII Group is the original IT community of the channel, uniting Managed Service Providers (MSPs) across North America. As a vendor-neutral organization, ASCII provides unbiased resources and a collaborative environment to support business growth. Members span the U.S. and Canada, ranging from SMB-focused MSPs to international solution providers. ASCII offers leveraged purchasing programs, education, marketing support, peer networking, and more, complemented by a vibrant ecosystem of technology vendors. Learn more at www.ascii.com.
Press Contact:
Alysia Vetter
Chief Marketing Officer
Tel: 800-394-2724 x131
Email: alysia@ascii.com
Web: www.ascii.com
ASCII Resident Expert Article: Small Business, Big Resources: The Power of Community, Channel Insider, April 15, 2011, by Doug Young
Thousands of years of experience, real-world knowledge of new products, access to specialists to fill your skill gaps. Those are just a few benefits of leveraging a community of IT solution providers. Here’s what else you are missing out on. Read More….
Intronis Wins Best Revenue Generator At ASCII Newport Beach Success Summit, Business Solutions Magazine, April 11, 2011
This prestigious award is presented to the technology company that is deemed to have the best revenue generator for the IT industry.
Intronis, the leading cloud backup and disaster recovery solution for IT service providers serving small businesses, today announced that the company has been named winner of the Best Revenue Generator Award at the ASCII Group’s Success Summit in Newport Beach, CA. Read More….
Online Physician Assessment And Product Evaluation Tool Helps Resellers Accelerate The Evaluation And Sale Of EHR Software To Their Physician Practice Customers, Business Solutions Magazine, April 5, 2011
ASCII Group’s newest partner, Hielix, is proud to offer ASCII membersthe Hielix EHR Roadmap, an online application which automates the mostcritical stage of EHR adoption: physician assessment and productevaluation, accelerating time to EHR revenue for resellers. The HielixEHR Roadmap is an interactive web application that enables technologyresellers to more efficiently support their ambulatory physicianpractice customers in practice assessment and electronic health record(EHR) selection. Hielix EHR Roadmap brings a new level of scalability tophysician assessment, automating the process of evaluating the practiceand balancing clinical requirements against EHR vendor capabilities. Read More….
ASCII Resident Expert Article: Creating Five-Star Customer Service, Channel Insider, March 31, 2011, by John Hlavac
Are you making the most of every customer moment? Here’s how you can evaluate your customer service and do what it takes to get five-star ratings. Read More….
ASCII Resident Expert Article: Don't Let Time Run Out on Your Opportunities, Channel Insider, March 18, 2011, by Jerry Koutavas
When the buzzer goes off, time is out, the game is over and there’s a winner and loser. Which side will your business be on? Read More….
ASCII Resident Expert Article: The Difference Between Average and Top Performers, Channel Insider, March 10, 2001, by Ken Thorsen
Everyone has good ideas, but execution is the key differentiator in success. Is your team primed to execute? Read More….
It's All in The Name: ASCII SMB IT Success Summit, Business Solutions Magazine, March 10, 2011, by Gennifer Biggs
Find out how ASCII is helping VARs and MSPs succeed in their everyday business with our Success Summits. Read more….
ASCII Resident Expert Article: Why You Lose Your Customers, Channel Insider, March 3, 2001, by John Hlavac
Are you making every interaction with your customers count? Here’s how to shape your customer service and make the last lost customer the final one. Read More….
The Cloud The Cloud- A Veritable Banquet for VARs, Marketstar Channel Insights, March 2011, by Phil Mickey
The cloud doesn’t have to be a scary thing for VARs and MSPs. Phil explains how the VARs and MSPs can have the cloud work for them instead of against them. Read more….
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