Recent News & Press Coverage
Stay informed with official news and updates from The ASCII Group. This section features company announcements, strategic initiatives, and industry coverage that reflect our continued commitment to the MSP community and the broader IT channel. Press inquiries: Contact alysia@ascii.com
The ASCII Group Unveils New Website and Member Portal to Support the Evolving MSP Community
Washington, D.C. – July 17, 2025 – The ASCII Group, North America’s original vendor-neutral community for Managed Service Providers (MSPs), has launched a redesigned corporate website and a new member portal, delivering a more connected and engaging experience for today’s MSPs.
These updates reflect a broader initiative to elevate the ASCII experience—streamlining access to programs, enhancing peer collaboration, and building on the vision of ASCII’s late founder, Alan Weinberger, who championed the power of community in the IT channel.
The new website features improved navigation, refreshed content, and a clearer representation of ASCII’s vendor-neutral position in the market. It also provides easier access to information on member benefits, industry events, and peer programs.
“The new site is a true reflection of the community we serve,” said Jerry Koutavas, CEO of The ASCII Group. “It reinforces our commitment to helping MSPs grow and stay competitive, while better showcasing the breadth and depth of what ASCII offers.”
Earlier this year, ASCII also introduced its member benefit portal—a centralized platform for real-time community engagement. Built to support meaningful peer interaction, the portal enables members to submit subcontracting requests, exchange vendor recommendations, explore acquisition opportunities, and offer or receive support during service disruptions or emergencies.
“The member portal brings to light what has always existed within our community—MSPs supporting each other in practical, business-focused ways,” added Koutavas. “By formalizing that collaboration, we’ve made it easier for members to connect, share, and solve challenges together.”
Both the website and portal were developed with direct input from ASCII members and are part of the organization’s ongoing effort to remain the most accessible, trusted, and community-driven resource for MSPs in the channel.
About The ASCII Group, Inc.
Founded in 1984, The ASCII Group is the original IT community of the channel, uniting Managed Service Providers (MSPs) across North America. As a vendor-neutral organization, ASCII provides unbiased resources and a collaborative environment to support business growth. Members span the U.S. and Canada, ranging from SMB-focused MSPs to international solution providers. ASCII offers leveraged purchasing programs, education, marketing support, peer networking, and more, complemented by a vibrant ecosystem of technology vendors. Learn more at www.ascii.com.
Press Contact:
Alysia Vetter
Chief Marketing Officer
Tel: 800-394-2724 x131
Email: alysia@ascii.com
Web: www.ascii.com
Intronis' 4th Win For Best Revenue Generator At ASCII Reseller Success Summit Orlando, Business Solutions Magazine, July 28, 2011
The ASCII Community awards Intronis with its fifth overall award as an online backup leader in the IT Channel. Read More….
ASCII Resident Expert Article: How to Use Phone Surveys to Improve Customer Satisfaction, Channel Insider, July 14, 2011, by John Hlavac
Are you interested in taking your proactive customer contact to the next level while at the same time gathering important strategic and tactical customer information. A simple telephone survey may be your answer. Here’s a look at a few best practices to make telephone surveys work for your business. Read More….
Datto SIRIS Solution Wins ‘Best New Product' At ASCII Chicago Success Summit, Business Solutions Magazine, July 7, 2011
The ASCII Group, Inc., the worlds largest IT Solution Provider communityannounced last Thursday that Datto Inc. won the ASCII Chicago SuccessSummit 2011 ‘Best New Product’ award for their true business continuitysolution, SIRIS.Read More…
ASCII Chicago Success Summit Attendees Name Datto's SIRIS Solution Best New Product, Channelpro, June 30, 2011, by Channelpro-SMB
The business continuity solution, designed for MSPs and VARs, was chosen at the conclusion of the event. Read More….
ASCII Resident Expert Article: How to Manage Your Team for Sales Success, Channel Insider, June 20, 2011, by Ken Thoreson
Focus attention on the results you want rather than the things that need to be done. That’s one of the tenants a successful sales manager should follow. Here are the rest. Read More….
ASCII Resident Expert Article: Are You Protected? Insuring Your Business Against Loss, Channel Insider, June 13, 2011, by Michael Kihm
IT solution providers and managed service providers face a variety of complex risks in the course of their every day business. Here’s the right way to ensure your business is protected against them. Read More….
The ASCII Group Provides VARs with Resources Critical To Success, Channelpro, June 8, 2010, by ChannelPro TV
Jerry Koutavas of The ASCII Group talks about the importance of VARs adapting and moving forward to make the best of the economy and opportunities with new solutions. Security and cloud solutions play central role and membership in ASCII ensures that VARs do not have to go it alone. Read More….
ASCII Resident Expert Article: Leveraging Customer Assessments for Better Sales, Channel Insider, June 3, 2011, by Mike Semel
Customer assessment projects not only provide revenue themselves, but they often lead to managed services recurring revenue and projects. Here’s how to leverage these business-building tools. Read More….
ASCII Resident Expert Article: Breaking into EHR if You Don't Know How to Start, Channel Insider, May 5, 2011, by Jessica Schroder
Healthcare presents a tremendous opportunity for IT solutionproviders, but how do you get started if you aren’t already working inthat market? Read More….
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