Recent News & Press Coverage
Stay informed with official news and updates from The ASCII Group. This section features company announcements, strategic initiatives, and industry coverage that reflect our continued commitment to the MSP community and the broader IT channel.
The ASCII Group Appoints Ted Roller as Chief Community Officer
Washington, D.C.– January 14, 2026 – The ASCII Group, North America’s original and vendor-neutral community for Managed Service Providers (MSPs), is pleased to announce the appointment of Ted Roller as Chief Community Officer, a newly created executive role focused on strengthening member engagement and expanding ASCII’s community across the United States and Canada.
In this role, Roller will lead initiatives designed to deepen member connection and engagement, working closely with MSPs to help shape the future of the ASCII community. His focus will be on ensuring ASCII continues to reflect the real-world needs of MSP business owners and remains a trusted resource for peer insight and collaboration.
Roller brings more than 25 years of experience in the IT channel, with a career spanning MSP ownership and senior channel leadership roles. Earlier in his career, he owned and operated an MSP that was recognized locally as one of the Fast 50 fastest-growing companies, providing firsthand experience with the operational and strategic realities MSPs face.
He has since held senior channel leadership positions at LogMeIn, Intronis, Mailprotector, CloudRadial, Zomentum, and FlexPoint, where he helped build partner programs, strengthen community engagement, and support growth through indirect sales models. In addition, Roller has contributed to industry education as faculty for CompTIA and has been recognized by organizations including MSPmentor, The Channel Company, and SMB Nation.
“Ted’s background as both an MSP owner and a channel executive makes him uniquely qualified to lead our community efforts,” said Jerry Koutavas, CEO of The ASCII Group. “His role will be instrumental in strengthening member engagement and expanding ASCII’s reach as we continue to support MSPs across North America.”
“ASCII has always represented something different in this industry,” said Roller. “It is a community built on trust, openness, and shared experience. I’m honored to join the team and look forward to helping shape the next chapter of member engagement and community leadership.”
About The ASCII Group, Inc.
The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The Group has members located throughout the U.S. and Canada, and membership encompasses everyone from credentialed MSPs serving the SMB community to multi-location solution providers with a national and international reach. Founded in 1984, ASCII provides services to members including leveraged purchasing programs, education and training, marketing assistance, extensive peer interaction and more. ASCII works with a vibrant ecosystem of leading and major technology vendors that complement the ASCII community and support the mission of helping MSPs to grow their businesses. For more information, please visit www.ascii.com.
Press Contact
Jessica Turner
Senior Digital Engagement Manager
Tel: 800-394-2724
Email: jturner@ascii.com
Web: www.ascii.com
ASCII Group's Success Summit in Ohio
Read the ChannelPro coverage of our Columbus, Ohio Summit on March 25-26 here: bit.ly/1NBsczi
What is The ASCII Group?
The ASCII Group is a vibrant community of independent MSPs, VARs & Solution Providers formed in 1984. We offer programs and services to help you grow your IT business. Let us help you refocus your efforts back on revenue generating activities.
Learn more about what our community can do for your business in this short explainer video: http://bit.ly/1vyKX39
ASCII MSP Biz Tip Webinar: 5 Areas That Lead MSPs Into Financial Ruin…And How To Avoid It From
As a part of its educational webinar series, the ASCII Group presents “5 Areas That Lead MSPs Into Financial Ruin…And How To Avoid It From Happening To Yours.”
To register, read more here: bit.ly/1HJLZev
The ASCII Group wins, “Best Partner Community” at ChannelPro-SMB event in Baltimore (March 3)
Read the full announcement here: bit.ly/1aNQNER
ASCII Group 2015 Success Summit Kicks Off In Miami
Read the ChannelPro coverage of our Miami Summit here:
bit.ly/1BTRx6E
Channel Perspective - The Last 30 Years & Where We Go Now
Read Alan Weinberger’s retrospective article for ChannelPro Magazine.
bit.ly/1CdvvsX
ASCII In The News - Member Articles (Winter 2015)
Read the latest articles written by ASCII members for top industry publications.
Tech Target | SearchITChannel
How to Protect Your SMB Customer Against Sophisticated Cyberattacks by Stanley Louissaint, President, Fluid Designs Inc. and member of The ASCII Group since 2014.
How to Create an IT Subcontractor Agreement with Peers by David Streit, Principal, Stephill Associates and member of The ASCII Group since 2012.
Why MSPs Should Offer Vendor Management Services by AJ Gyomber, President, Technology Visionaries LLC and member of The ASCII Group since 2010.
Business Solutions Magazine
10 Pieces of Advice For a New MSP (I Wish I Knew Then What I Know Now…) by Jason Etheridge, CEO, Logic Speak and member of The ASCII Group since 2014.
5 Warnings About Jurisdiction And Cloud Storage by Stanley Louissaint, President, Fluid Designs Inc. and member of The ASCII Group since 2014.
What Every Financial Services IT Solutions Provider Needs To Know About Cybersecurity by Raffi Jamgotchian, President/CTO of Triada Networks, and member of The ASCII Group since 2008.
Retail Data or Healthcare Data: Which is More Secure? by Stanley Louissaint, President, Fluid Designs Inc. and member of The ASCII Group since 2014.
An MSP Lists the Top 4 Features of an RMM Solution by AJ Gyomber, President, Technology Visionaries LLC and member of The ASCII Group since 2010. Business Solutions Magazine
The ASCII Group Success Summits 2015 Take Success to Next Level
Bethesda, Maryland – January 6, 2015 — The ASCII Group, a membership-based community of independent MSPs, VARs and solution providers, is pleased to announce the upcoming dates and locations for its 2015 IT SMB Success Summit Series. With hundreds of events delivered over the years and thousands of connections made between Managed Service providers and key industry leaders, the ASCII Success Summits 2015 are taking success to the next level. In eight different markets across the US, attendees will hear directly from fellow IT community members that are successfully driving managed services revenue in security and key verticals, including legal and health care.
The Success Summits made their debut in 2000, and have become the premier event for IT solution providers because of the model that The ASCII Group has successfully built their events around. Attendees have the opportunity to obtain education, hear innovative industry presentations, tour a cutting-edge vendor solutions pavilion, attend an exclusive member meeting, and most importantly network with their peers.
A major highlight for the 2015 series is the special guest speaker that ASCII has secured, the leading authority on reading people through non-verbal communication, FBI Analyst and Author, Joe Navarro. Joe is recognized as one of the world’s foremost authorities on non-verbal communications and he is regularly interviewed on programs such as NBC’s Today Show, Fox News, ABC’s Good Morning America, CBS’ Early Show, BBC News, and for publications such as The Washington Post, South China Morning Post and Psychology Today.
“The Success Summits are a great way for our members and the IT community to come together,” said Jerry Koutavas, President, The ASCII Group. “We continue to innovate and help spark interaction amongst the 1,600 attendees while providing great content and best practices they can apply in their businesses.”
The Summit Series is designed for qualified industry IT professionals and Managed Service Providers, and is targeted towards those who are looking to increase revenue and enhance their current business model. ASCII members receive free admission to the event.
“The people I meet, along with the training and leadership that ASCII provides at the Success Summits is invaluable,” said Jim Hunton, Onsite Technical Services, ASCII member since 2012. “I definitely recommend attending the events…kudos to everyone at ASCII. I look forward to seeing the schedule for 2016!”
ASCII Success Summit 2015 Cities:
Miami, FL February 18 – 19 Hyatt Regency Miami
Columbus, OH March 25 – 26 Hyatt Regency Columbus
Austin, TX April 29 – 30 DoubleTree Austin
Chicago, IL May 27 – 28 Hyatt Regency O’Hare
Elizabeth, NJ June 24 – 25 Renaissance Newark Airport
Boston, MA August 19 – 20 Westin, Waltham
Washington, DC September 16 – 17 Westfields Marriott Washington
Irvine, CA October 21 – 22 Irvine Marriott
For more information on the ASCII IT SMB Success Summits 2015, including speaker information, a complete agenda, and registration, please visit www.asciievents.com.
About The ASCII Group, Inc:
The ASCII Group is a vibrant reseller community of independent MSPs, VARs, and other solution providers. Formed in 1984, ASCII has more than 70 programs that provide turnkey cost-cutting strategies, innovative business building programs, and extensive peer interaction. ASCII members enjoy benefits such as marketing support; educational information; group purchasing power; increased leverage in the marketplace; and multiple networking opportunities. These programs enable ASCII members to increase revenue, lower operating costs, and grow service opportunities. Learn more at www.ascii.com or by calling 800-394-2724.
Press Contact
Alysia Vetter
Director of Communications
Tel: 800-394-2724 x 131
Email: alysia@ascii.com
2014 MSPmentor 250: Top People in Managed Services
Congratulations to Jerry Koutavas, President of The ASCII Group, for making the MSP mentor 250 list, which honors the world’s top MSPs, executives, entrepreneurs and experts. bit.ly/1va65pP
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