The ASCII Group (ASCII) is the nation’s oldest and largest consortium of independent computer dealers.  ASCII has over 70 programs designed to help its members, which in turn allows them to better serve their customers.  What’s the value of doing business with an ASCII member?

Technical Knowledge

ASCII members are not tied to any particular manufacturer, so they take the time to stay updated on the latest technology and learn about the positives and negatives of manufacturers’ products.  In addition, ASCII has conferences for its members around the country which allows them to learn and test out new technologies.

Ethics

Your computer dealer has agreed to abide by the ASCII Code of Ethics in their business dealings with you, so you can be confident that an ASCII member will treat you in a professional and courteous manner.

Individualized Solutions

Most of us have had to deal with a salesperson who tried to sell us something without taking the time to find out what we really need.  ASCII members take the opposite approach.  They talk with you, not to you.  ASCII members learn what your computer needs are and then create an individualized solution based on those needs.

After they’ve implemented your solution, ASCII members maintain your system to prevent problems BEFORE they occur.  In addition, because ASCII members recognize the hardship of your systems being down, they can work with you to resolve any issues quickly, efficiently, and accurately.

Community Power

ASCII members benefit by being part of a larger community of dealers around the country.   ASCII has created several educational vehicles for ASCII members to network and learn from each other.  There, they can obtain recommendations on winning solutions, partner with other ASCII members where a specific expertise is needed, learn how to fix issues, and more.