End-User Complaints

A form to register end-user complaints

Please fill out the following information to register a complaint against a member of The ASCII Group. Please note that terms and conditions apply to your complaint, available here.

Your E-Mail Address (Required)

Your Name (Required)

Please provide your full name

Member Number/Name (Required)

Please indicate the member's membership number. If you do not have this information, please indicate the company's or owner's name.

Violated Principles (Required)

Please select the principles outlined in the code of ethics which you feel this member has violated.

General unethical behavior

Misrepresentation of product, price, service, or capability

Performed work for which member was under-qualified

Did not communicate warranty, terms of service, or return policy

Refused to service or outsource service of own work

Misled customer about time required to perform work

Comments (Required)

Please comment on the circumstances of your dispute with the member.

I have attempted to resolve this dispute with the member directly (Required)

By checking this box you indicate that you have attempted to resolve the dispute with the member directly prior to submitting this complaint, and that the member has not cooperated with your attempt to resolve the issue.

I have read and agree to the terms and conditions of The ASCII Group's complaint system (Required)

Checking this box indicates that you have read and agree to The ASCII Group Inc.'s terms and conditions, here.

Terms and conditions apply to your decision to register a complaint against a member of The ASCII Group, Inc. Please review the terms and conditions, available here. If you do not agree to the terms and conditions, do not submit this form.

After submitting your complaint, a representative of The ASCII Group should contact you within the next 48 hours.

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End-User Complaints