The Voice of the Independent Reseller

ASCII, as a membership organization of VAR's and other IT Professionals, is constantly negotiating on behalf of our membership and seeking to maintain its welfare. A combined purchasing volume of almost a billion dollars through distribution is what gives ASCII the leverage to aid the independent reseller in problem resolution.

Distributor Assistance

ASCII-dedicated service gives you better customer service and higher visibility as one of the top volume accounts at all of our distributors:  Questions get answered faster, problems are resolved quicker, and you learn how our distributors can work more closely with you to increase your bottom line. 

Since ASCII works at very high levels with these companies, our voice gets heard and your problems are quickly handled and resolved.

RMA Issues

How many times have you not been able to get an issue resolved?  A manufacturer that won't accept your return or there is a misunderstanding that you haven't been able to get resolved.  If you're like most resellers, you've probably spent hours and experienced great frustration on an issue like this, and the problem is still not resolved.

ASCII can help you just like we've helped many resellers over the years. By making one phone call to ASCII headquarters, you can benefit from our experience and our contacts to get the right people involved and resolve your issue quickly.  

The Industry Standard

As a group which promotes and defines ethical practices within the IT industry, ASCII has helped to resolve disagreements between members of the channel both big and small.